Concert Polices
We love hosting shows! Help us keep every show experience safe, fun, and enjoyable by reviewing and adhering to the policies below.
To help ensure a safe and enjoyable experience for all guests, West Art prohibits the following items. Please review this policy before arriving for your event.
Weapons & Dangerous Items
- Weapons of any kind, including lethal and non-lethal weapons.
- Firearms, ammunition, knives, tasers, projectiles, and other items that could be used to inflict harm.
- Bulletproof vests, tactical armor, tactical gear, and holsters.
- Fireworks, fire starters, explosives, and open-flame devices.
Drugs & Medication
- Illegal drugs, controlled substances prohibited by applicable Pennsylvania law, and related paraphernalia are not permitted.
- Prescription medications must be in their original pharmacy-labeled containers displaying the prescription information, dosage, and patient's name. Guests may bring only a reasonable supply for the duration of the event.
- Medications intended to be inhaled or smoked are prohibited unless administered through a prescribed inhaler.
- Over-the-counter medications are permitted in reasonable quantities for personal use during the event. Contents may be subject to verification by our staff.
Please contact West Art in advance if you have questions about medically necessary items or accommodations.
Food & Beverages
- Outside beverages are not permitted.
Cameras & Recording Equipment
- Professional photography, video, and audio recording equipment are prohibited without prior authorization. This includes detachable camera lenses, tripods, zoom equipment beyond 1 inch, and commercial recording rigs.
Clothing, Accessories & Personal Items
- Masks, balaclavas, ski masks, face coverings intended to conceal identity, and helmets are prohibited, subject to applicable accommodations and legal requirements.
- Laser pointers, flashlights, glow sticks, markers, stickers, and tools are prohibited.
- Props and replicas of any kind are prohibited.
- Signs larger than a standard sheet of paper (8.5” × 11”) are not permitted.
- Totems and flags are prohibited.
- Stuffed animals and toys of any kind are prohibited.
Transportation & Recreational Items
- Skateboards, rollerblades, hoverboards, scooters, bicycles, and other personal vehicles are prohibited inside the venue.
Animals
- Animals are not permitted except for service animals
This list is not exhaustive. West Art management reserves the right to prohibit additional items when necessary for the safety and enjoyment of guests, staff, and performers. Prohibited-item policies may be updated at management's discretion.
Guests who arrive with prohibited items may be denied entry or required to remove the item from the premises. West Art may not be able to store or hold prohibited belongings.
West Art recommends leaving any valuable and unnecessary items at home. We would prefer that you leave bags at home, but if you must bring your bag, it may be subject to being searched.
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Please come ready with your ticket for check-in. Having an issue? Connect with us at admin@westartlanc.com or check in with the staff at the box office. Be prepared to show your ID.
We allow cell phone cameras, disposable cameras, and small digital cameras. Cameras with detachable lenses or lenses that extend/zoom out more than 1 inch are considered professional and are not permitted.
Please keep an eye out for posted signage throughout the building, as it may contain important instructions and event-specific information. Follow all posted signs and staff directions while at the venue.
Coming For A Show? Know Before You Go!
Have a question? We have the answer!
Tickets can be purchased by visiting https://events.humanitix.com/host/west-art
All sales are final. No refunds or exchanges unless a show is canceled.
Doors generally open one hour before the show's scheduled start time.
West Art offers ADA seating and additional accommodations (as needed) for those with disabilities or medical needs. To inquire in advance, please connect with us at admin@westartlanc.com. To inquire on-site/upon arrival, please check in with the staff at our box office. West Art is fully ADA accessible, and we'll make every effort to accommodate any specific needs.
We only request that you be fully dressed and wear shoes!
West Art does not have a designated parking lot. We recommend finding street parking on Buchanan Ave, Race Ave, or College Ave (North of Buchanan). Be sure to follow all local street parking signage. Thank you for helping us be good neighbors!
Smoking and vaping are prohibited inside West Art and anywhere on West Art property. Guests who wish to smoke or vape must leave West Art property. Re-entry is permitted; please follow staff instructions when exiting and re-entering the building.
Have any questions that we didn't answer? Connect with us at hello@westartlanc.com. Catch you soon!